Pitney Bowes Recognized for Exceptional Customer Service
STAMFORD, Conn.--(BUSINESS WIRE)--Mar. 18, 2013--
Pitney
Bowes Inc. (NYSE: PBI) was recently named a 2012 Outstanding Partner
of the Year for Innovation and Technology by Aflac, the number one
provider of guaranteed-renewable insurance in the U.S. Aflac’s annual
Outstanding Partner of the Year Awards recognize companies that help
Aflac deliver exceptional service to its customers. Pitney Bowes won for
the Innovation and Technology category.
In order to meet Aflac’s objectives of creating more personal and
relevant supplemental insurance communications for its clients, Pitney
Bowes replaced Aflac’s existing toner-based monochrome printing devices
with its IntelliJet®
20 Printing System. This enabled the insurance provider to produce
monthly statements in full color using 100% variable-data. To further
improve operational performance, Aflac assembles every mailpiece faster,
more accurately and more cost-effectively with fewer resources by
utilizing the Pitney Bowes Mailstream
Evolution™ Inserting System. Pitney Bowes is also providing
comprehensive print and mail customer service to help Alfac achieve
their operational goals.
“We are honored to receive this award from Aflac,” said Christoph
Stehmann, president, Document Messaging Technologies, Pitney Bowes.
“Aflac is helping to lead the way in using highly personalized relevant
communications to help build stronger client relationships by migrating
to a high-quality, full-color, 100 percent variable data production
print environment.”
“We would like to congratulate Pitney Bowes as an Aflac 2012 Partner of
the Year award winner for Innovation and Technology,” said Kevin
McCarty, Aflac’s senior manager of Support Services. “The solutions,
technology and service that Pitney Bowes is providing to Aflac help us
increase the quality of our communications for clients and operational
performance.”
The award was announced at an event hosted by Aflac in Columbus, Georgia.
About Pitney Bowes:
Pitney Bowes provides technology solutions for small,
mid-size and large firms that help them connect with customers to build
loyalty and grow revenue. The company’s solutions for financial
services, insurance,
healthcare,
telecommunications,
legal,
public
sector and retail
organizations are delivered on open platforms to best organize, analyze
and apply both public and proprietary data to two-way customer
communications. Pitney Bowes is the only firm that includes direct mail,
transactional mail, call centers and in-store technologies in its
solution mix along with digital channels such as the Web, email, live
chat and mobile applications. Pitney Bowes has approximately USD$5
billion in annual revenues and 27,000 employees worldwide. Pitney Bowes:
Every connection is a new opportunity™. www.pb.com
Source: Pitney Bowes Inc.
Pitney Bowes Inc.
Karen King, 203-351-6189
karen.king@pb.com
