Innovative Service to Roll Out to Consumers in Fall, 2012
STAMFORD, Conn.--(BUSINESS WIRE)--Apr. 4, 2012--
Pitney Bowes Inc. (NYSE:PBI) today announced that Australia
Post has selected the Volly™
secure digital delivery system from Pitney
Bowes Inc. to power the Australia
Post Digital Mailbox service that is planned to roll out to
households across Australia later this year.
Under the agreement, signed earlier this month, Pitney Bowes will
provide Australia Post with the software, technology and
mailer-integration infrastructure to begin secure, digital delivery of
content from business mailers in the Commonwealth. When the Australia
Post Digital Mailbox launches, mailers will be able to send mail in
either digital or physical form to those consumers who opt-in to the
service.
“We are pleased that Volly will be the engine behind Australia Post’s
latest digital technology initiative,” said Pitney Bowes Chairman,
President and CEO Murray
Martin. “They reviewed our offering thoroughly over many months, and
their endorsement of our technology highlights its quality, security,
and ability to help deliver a seamless digital customer communications
experience to mailers and consumers alike.”
“Australians are demanding more options for how to do business with the
companies they use, including Australia Post,” said Australia Post
Managing Director and CEO Ahmed Fahour. “We are excited to incorporate
Pitney Bowes’s customer-friendly, highly-secure technology into our
digital mailbox, which will be available to every Australian later this
year.”
Australia Post will be the first national postal service to incorporate
Volly into its digital offerings. Australia is among the world’s twenty
largest markets for physical mail, and Australia Post delivers more than
five billion pieces of mail annually to more than ten million households.
The Volly™ secure digital delivery service was
announced to mailers in the United States in early 2011. Since then,
more than forty large mailers in the U.S. have signed up to offer the
service, representing thousands of consumer brands and billions of
pieces of mail. Pitney Bowes expects to make Volly available to
consumers in the U.S. later in 2012. Using the Volly™ secure digital
delivery service, consumers will be able to receive, view, organize,
manage, pay and store bills, statements and other content from the
companies they do business with. The Volly™ service consolidates this
information from multiple providers, reducing the consumer’s need to
visit multiple websites or send physical checks through the mail.
“All players in the customer communications delivery value chain will be
impacted by digital mailbox services as volumes shift, the economy
changes, and new competitors, partners, and suppliers emerge,” stated
Matt Swain, associate director of document outsourcing at research firm
InfoTrends. “With today’s announcement, Pitney Bowes emerges as an
international force in the digital mail delivery market while Australia
Post demonstrates its commitment to the space.”
Australia Post is a leader among posts worldwide in adopting new
technologies and services to meet the needs of its customers. Just last
month, it announced an expansion of its 24-hour superstores to thirty
new locations across the country. The new superstores will feature
self-service terminals, parcel lockers, and a concierge to help
customers.
About Pitney Bowes:
Delivering more than 90 years of innovation,
Pitney Bowes provides software,
hardware
and services
that integrate physical and digital communications channels. Long known
for making its customers more productive, Pitney Bowes is increasingly
helping other companies grow their business through advanced customer
communications management. Pitney Bowes is a $5.3 billion company with
29,000 employees worldwide. Pitney Bowes: Every connection is a new
opportunity™. www.pb.com
Source: Pitney Bowes Inc.
Pitney Bowes Inc.
Colette Cote
203-351-6132 (office)
203-570-6061
(mobile)
colette.cote@pb.com
