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Broadridge and Pitney Bowes Launch New Interactive Technology Platform, Inlet™, To Drive Paperless Adoption
Inlet™ offers secure, customizable approach for businesses to distribute statements, bills and other documents to consumer-selected channels
For businesses, Inlet facilitates the distribution of documents to consumer-selected channels such as cloud storage and online banking sites, while also providing companies with the ability to maintain brand control and customize the document presentment experience. Additionally, they will have access to bank-level safety and security, rich analytics and a data exchange that can further optimize customer engagement. Inlet also offers the benefit of a streamlined implementation where companies only need to integrate with Inlet once to experience the advantage of reaching multiple destinations and millions of U.S. consumers.
For consumers, the Inlet platform works behind the scenes, connecting them to the online channels they already frequent and trust; easing the stress of managing a multitude of documents in today’s fragmented online experience. Inlet helps companies provide greater choice and efficiency to their consumers. For example, via Inlet, companies will give their customers the comfort of knowing that their key documents will be securely archived and easily accessible for up to seven years.
“With Inlet, companies will see an increase in paperless adoption,
greater brand loyalty, lowered servicing and delivery costs, and clear
insights into consumer behaviors and trends,” said
iPay Solutions will execute a gradual roll-out of Inlet technology to the more than 4,000 financial institutions to which it provides bill payment services. Consumers will have the option to view full invoices from more than 170 billers initially, and there are plans to expand that number rapidly after the initial roll-out. The Inlet technology will allow consumers to not only receive the full invoices, but also view marketing materials that would have otherwise been sent via mail.
As part of the first phase of this launch, the Inlet platform will have content flowing from the following sources:
- FileThis™, a secure online service that fetches important documents, including bills and bank statements, from hundreds of the largest companies in the country. Through Inlet’s relationship with FileThis, the content will feed directly into the Inlet platform where it will be delivered to consumers via channels such as iPay.
- Pitney Bowes’ Mailstream on Demand solution gives small-to-medium sized billers a variety of delivery options, which in the future will include Inlet for digital delivery of their transactional documents. In addition to the FileThis content, approximately 3.8 million documents a year from Mailstream on Demand could flow into the Inlet technology platform.
- Broadridge will deliver investment industry content through its relationships with thousands of financial services companies, including banks, broker-dealers, mutual funds, as well as corporate issuers. Content will include monthly statements, trade confirmations, tax documents and regulatory disclosures.
The Inlet technology platform will be delivered through
“With Inlet, we are bringing together leaders from a host of different
industries to form an alliance and create innovative solutions to
facilitate digital communications now and in the future,” said
“Our goal is to serve our clients’ communications needs and to provide
solutions for industry problems,” said
As a joint venture, Inlet incorporates the industry and information
security expertise of two trusted organizations -
About Inlet
The Inlet technology platform is designed to enable rich company and
consumer relationships. Developed by
About Broadridge
About
Source:
Pitney Bowes Inc.
Lolita Verny-Acosta, 203-898-3697
Lolita.VernyAcosta@pb.com
or
Broadridge
Financial Solutions, Inc.
Kate McGann, 212-981-1395
katherine.mcgann@broadridge.com