Innovative Technology Connects Meters to the Pitney Bowes Commerce
Cloud for Automatic Updates, Enhanced Analytics and New Services
TORONTO--(BUSINESS WIRE)--Sep. 12, 2016--
Pitney
Bowes Inc. (NYSE:PBI), a global technology company that provides
innovative products and solutions to power commerce, today announced the
launch of the SmartLink
device, a digital technology solution that connects postage meters to
the Pitney
Bowes Commerce Cloud, in Canada to enhance productivity and enable a
new range of online services. The SmartLink device leverages a secure
Internet of Things (IoT) platform to link physical postage meters to the
Pitney Bowes Commerce Cloud, unlocking valuable new benefits, online
tools and services. Most notably, these tools and services include
automated postage rate updates, low postage alerts, AutoInk technology,
usage tracking and analytics, error notifications and simple self-help
tutorials, all with 24/7 online account management features.
“We are leveraging the latest digital technology to extend the
capabilities of our Mailstation2 mailing systems currently in use today
across Canada with revolutionary digital solutions and applications
available today in the Pitney Bowes Commerce Cloud,” said Bill Mackrell,
VP and General Manager of Canada, Pitney Bowes Global SMB Solutions.
“Small and medium businesses in Canada are burdened by the growing
complexity of mailing and shipping and look to Pitney Bowes to help
simplify and optimize their work flow. With the SmartLink device, users
will enjoy having their meters always up to date, never out of ink and
delivering greater value than ever before. This digital connection also
eliminates additional expense and potential service disruptions
associated with maintaining analog phone lines.”
The digital services available in the Pitney Bowes Commerce Cloud
further simplify operations and allow clients to easily modify account
preferences from a centralized location online. Meters connected with
the SmartLink device will receive low ink monitoring service and the
ability to automate the process of purchasing ink via the Pitney
Bowes AutoInkTM program. Usage analytics and automated
ink replenishment deliver greater savings and improve operations. New
proactive alerts and greater support services will also help ensure the
continuous operation of shipping and mailing workflows.
Recently launched in the U.S., users are delighted with the simplicity
and savings they gain from using the SmartLink device to better manage
their mailing operations. “As a small business, any savings we can take
advantage of for office supplies is great,” said Laura Interrant of
Lotus Motorcars of Long Island, New York. “In addition, not having to
remember when to reorder a supply and having it done for you is even
better.”
Pitney Bowes partnered with Electric Imp to develop the SmartLink
solution within the Pitney Bowes Commerce Cloud. The SmartLink solution
enables collection of real-time data from Pitney Bowes physical devices,
paving the way to valuable data analytics and digital services.
“SmartLink is a smart, real-world IoT use case, capturing
transformational business data and helping business customers avoid
down-time – all while maintaining network, data, device and application
security at high levels,” said Hugo Fiennes, CEO of Electric Imp.
“Partnering with the experts at Pitney Bowes has been a great
experience, and shows how our flexible platform can seamlessly integrate
at scale with existing machines in the field. The result is a secure,
cost-effective, real-time connection to next generation cloud services
that improve Pitney Bowes’ customer experiences and provide insights to
improve operations and future products for years to come.”
The SmartLink device is designed to work with Pitney Bowes’ Mailstation2
mailing systems in Canada. New versions of these models will include the
SmartLink device. The rest of Pitney Bowes’ line of mailing systems
offers digital connectivity solutions.
For more information or to order SmartLink, please go to www.pitneybowes.com/ca/en/smartlink
for English or www.pitneybowes.com/ca/fr/smartlink
for French.
About Pitney Bowes
Pitney Bowes (NYSE:PBI) is a global technology company powering billions
of transactions – physical and digital – in the connected and borderless
world of commerce. Clients around the world, including 90 percent of the
Fortune 500, rely on products, solutions and services from Pitney Bowes
in the areas of customer information management, location intelligence,
customer engagement, shipping, mailing, and global ecommerce. And with
the innovative Pitney Bowes Commerce Cloud, clients can access the broad
range of Pitney Bowes solutions, analytics, and APIs to drive commerce.
For additional information visit Pitney Bowes, the Craftsmen of
Commerce, at www.pitneybowes.com.
View source version on businesswire.com: http://www.businesswire.com/news/home/20160912005800/en/
Source: Pitney Bowes Inc.
Pitney Bowes Inc.
Dan Burris, 1-203-449-7635
daniel.burris@pb.com