Business Editors

    STAMFORD, Conn.--(BUSINESS WIRE)--July 29, 1999--This week, Pitney Bowes Inc. (NYSE: PBI) demonstrated its Document Factory Solutions (DFS), the world's most comprehensive solutions for mission-critical document management. Pitney Bowes leads the market in designing and implementing these advanced solutions, which significantly increase the impact and reduce the operational costs of mail and messaging management.

Pitney Bowes combines hardware, software, systems integration and professional services to create customized Document Factory Solutions for managing the production, delivery and remittance of documents in paper or digital form.

According to Marc Breslawsky, President and Chief Operating Officer, Pitney Bowes, Inc., "Our Document Factory Solutions is an excellent example of our ability to provide high value, end-to end messaging solutions to address the business needs of high volume mailers. By integrating key resources and capabilities throughout the company we can provide innovative, cutting-edge solutions that are critical to how businesses will communicate with their customers and represent the future of mail."

Large companies are turning to Document Factories Solutions to constantly nurture relationships with customers through "1-to-1 marketing" and enhance operational efficiencies, such as ERP initiatives. Pitney Bowes works with large companies, such as U.S. West, to help develop and implement a DFS strategy.

DFS provides many bottom line and operational efficiencies:

- Reduced per piece mailing cost, with enhanced quality

- Cutting the cycle time through faster production and remittance

- Increased document value through personalization and 1-to-1

marketing

- Integrated control of output streams ensuring the integrity of

the document in both hard copy or digital streams

- Enhanced enterprise knowledge through the monitoring and

reporting of print/finish tracking, quality and performance

To achieve its leading position in DFS, Pitney Bowes leverages the best practices and technology of its Production Mail & Document Factory Solutions, Software Systems and Management Services divisions.

Pitney Bowes Production Mail provides pb.commander, a comprehensive suite of products and services for building and operating Document Factories. pb.commander includes professional services, processing technologies, building and floor layout design, workflow efficiencies, print stream enhancement, high integrity inserting, Internet bill presentment and payment, financing, and business recovery. It delivers the best mission-critical documents by attacking and reengineering the fragmented document production process and allowing companies `factory control' of document production, delivery and remittance. It solves the inefficiencies created by competing cross-functional departments through an integrated approach.

To provide customers with options for document delivery, Pitney Bowes has developed the Digital Document Delivery system (D3). D3 enables high-volume mailers to use their existing legacy billing and statement applications to format documents for delivery via the Internet, e-mail, facsimile or postal mail and to seamlessly add Web presentation capabilities to their production mail operation. In the Internet application, D3 posts the statements to a Web server managed by Pitney Bowes the instant they are processed. An e-mail message is sent simultaneously to customers announcing that the bill is available for review.

StreamWeaver(R) is Pitney Bowes' print stream manipulation software. It enables D3 to operate in both print and digital forms. StreamWeaver(R) also provides operational efficiencies in high volume print/finish environments with over 300 custom output options without changing existing legacy print streams, including:

- The conversion form simplex to duplex printing;

- conversion of OMR to 3-of-9 codes;

- the addition a of a variety barcodes, including 2D and those for

postal automation discounts; and

- the consolidation of individual documents into one mailpiece.

Pitney Bowes Management Services (PBMS) provides outsourcing services for the creation and management of Document Factory Solutions. PBMS can build and operate a client-dedicated DFS or provide access to shared DFS capabilities. PBMS also offers business recovery services for document factories. In the event of a natural or man-made disaster, PBMS is equipped to interface with a customer's data stream and create, process and distribute important documents from its dedicated Business Recovery "Hot Site" in Stamford, Conn. This ensures the uninterrupted and timely distribution of revenue-generating/mission-critical documents.

In order to manage outsourced document factories with the greatest accuracy and efficiency, PBMS uses its exclusive Standards and Best Practices, a set of procedures, methodologies and practices which ensure all operational activities are completed in a predefined, controlled and consistent manner. Specific metrics and objectives are set by the customer and can be measured and tracked to provide on-going feedback, allowing both the client and Pitney Bowes to meet the required standards of operation.

Pitney Bowes Inc. is a $4.2 billion provider of informed mail and message management. For more information, visit www.pitneybowes.com.

     --30--lp/ny*

     CONTACT: Pitney Bowes Inc., Stamford
              Alicia Sherry, 203/351-6477 
              or
              Lobsenz Stevens, New York
              Steve Katz, 212/684-6300

     KEYWORD: CONNECTICUT
     INDUSTRY KEYWORD: INTERACTIVE/MULTIMEDIA/INTERNET
COMPUTERS/ELECTRONICS COMED PRODUCT