DANBURY, Conn. & HAUPPAGUE, N.Y.--(BUSINESS WIRE)--Oct. 11, 2000--Antares ITI, a leading service bureau that provides direct mail, database services and statement processing, has chosen Pitney Bowes docSense as its vendor of choice to web-enable customers interested in digital document delivery. docSense is a stand-alone Pitney Bowes business that offers professional services and end-to-end software solutions for Internet billing, document composition and customer relationship management.

"Antares ITI has a well-known commitment to using the most up-to-date technology to make it possible for our customers to deliver customized messages in any format they choose. That is why major blue chip rely on Antares for many services, including mailing more than 350 million pieces a year with Antares," says Arthur Epstein, Executive Vice President of the Long Island-based company.

"After comparing a number of potential vendors, we have decided that Pitney Bowes docSense offers the best software solution for our client base. docSense Digital Document Delivery, or D3, is the most powerful system on the market for Electronic Statement Presentment (ESP) and Electronic Bill Presentment and Payment (EBPP). I strongly feel that by working closely with docSense as our partner we can offer our clients the best of both worlds--the most robust technology available and the stability and brand name guarantee of a Pitney Bowes."

"Whether it's in statement presentment, electronic document creation or lettershop services, Antares ITI is excited by emerging technologies and the opportunity to `push the envelope' on what's been done before," explains Mr. Epstein. "Our mission is to ease the digital presentment process by employing technology that does not disturb the legacy print stream. docSense's D3 solution has a robust flexible output architecture, is XML-based, accommodates documents generated on several types of platforms and in a variety of print file formats, and allows senders to tailor inserts for one-to-one marketing."

"We are extremely excited that Antares ITI chose D3 over all our competitors," says Karl Schumacher, President of Pitney Bowes docSense. "Pitney Bowes has an eighty year legacy of providing expert messaging technology for the transmission of documents considered mission critical by our customers. The natural extension of this legacy is Digital Document Delivery."

"When you bring a direct mail or data distribution project to Antares, we give you our best approach for the specifications you provide," Mr. Epstein adds. "In addition, we give you our recommendations on ways we think we can improve your results - from up-front data processing to back-end response analysis. If that includes electronic delivery, we can now offer docSense's D3--simply the best solution in the marketplace."

Experts contend that ESP and EBPP will grow in importance over the next two or three years. Companies pioneering the use of the Internet are now exploring how best to manage their critical customer contacts in a web-based form. Internet billing is emerging as a key focus because it is a fast, low cost way to distribute the bills and collect payments. In addition, companies can also use Internet billing to deliver highly targeted one-to-one messages that help build strong customer relationships, grow the enterprise and even achieve a competitive edge.

"Paper-based documents such as statements, notices and bills fulfill key functions for virtually all organizations," says Karl Schumacher. "In many instances they act as a 'regular appointment' with the customer and can represent as much as 80 percent of a firm's total annual customer contact."

"The implementation of a digital delivery system must not be disruptive to the legacy processes," says Arthur Epstein. "One factor in our choosing docSense was that they have one of the largest and most proficient Professional Services teams in the nation. Another factor is that they offer a formidable arsenal of vendor inclusive and channel neutral software products, which provide an end-to-end solution for the entire document process."

Pitney Bowes docSense is the premier solutions provider for the creation and distribution of efficient and effective documents in paper and digital form. For more information about docSense, go to www.docSense.com.

Antares ITI is the complete resource for Direct Mail Lettershop Services, Data Services and Statement Transaction Processing. For more information, go to www.antares-iti.com.

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